BUILD INSIGHTFULL EMPLOYEE-CENTERED BUSINESS SUCESS

Ricardo’s professional experience was directly related to improving people´s lives and redesigning business processes in order to delight employees and customers.

A forward-focused manager and consultant that always challenged himself, Ricardo was consecutively promoted in international positions due to his ability to create solutions, build high-performance teams and inspire people to go further and deliver maximum results while respecting company goals. He developed his career patch both in Portugal and Brazil and, in his previous position, Ricardo improved the Customer Satisfaction Score and employees' overall productivity, satisfaction and engagement.

Ricardo believes that sagacious organizations know that good execution relies on investing in internal relationships and understanding the key role people and environment play on business advancements.